Hi Reader,
While it's business as usual in most places, our colleagues in Los Angeles are still suffering this week. It will take a long time to rebuild and recover. Our hearts go out to small business owners and everyone else impacted by the fires.
I've been asked lately for my predictions for ecommerce in 2025, and I want to share a couple of interviews with me on the topic.
On the Proof to Product Podcast, I chatted with Katie Hunt about 2025 trends for e-commerce marketing. We dig into the nitty-gritty of customer experience, how to best communicate with our customers, the importance of data utilization, and the rise of personalized shopping experiences. We also delve into practical tips on segmenting communication, managing marketing workload, and the benefits of live shopping events.
Craft Industry Alliance has a great new blog post featuring several craft industry leaders' reflections on 2024 and predictions for 2025. You'll find many helpful insights here from me and other smart folks to help you plan for the year ahead.
What do you think? Do you have any reflections from the last year or predictions for the new one? I'd be interested to hear how things are changing for your business.